KRL Commuterline imposes restrictions on small children, elderly passengers

A KRL Commuterline train in Jakarta.
A KRL Commuterline train in Jakarta.

KRL Commuterline has introduced new regulations restricting certain age groups completely or at certain hours, as the popular commuter service chugs along towards a new normal amid the pandemic.

Starting June 8, elderly passengers (those above 60) will only be allowed to board trains between 10am and 2pm to avoid rush hour crowds. Meanwhile, children below five will not be permitted to board the KRL for the unforeseeable future.

Those age groups are exempt from the rule in medical emergencies or for other pressing needs.

The restrictions came along with several new regulations that KRL Commuterline recently introduced, such as a ban on speaking onboard, either directly to other passengers or on the phone.


KRL Commuterline operator PT Kereta Commuter Indonesia (KCI) previously also said that several stations will control the number of commuters at certain times in order to limit the number of passengers queueing on the platform and onboard the trains, which might see station officers opening and closing the station’s entrance if necessary. 

In addition, the company has also provided additional washstands and hand sanitizers at the stations, which the passengers are expected to take advantage of before and after boarding the train. 

The KRL Commuterline in the Greater Jakarta Area has seen an 80% decrease in passengers amid the COVID-19 pandemic. Prior to the stay at home advisory and the follow-up Large-Scale Social Restrictions (PSBB) protocol, KRL Commuterline served up to 900,000 to one million passengers daily.

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