Is it just us, or does Indihome pop up as a trending topic on Twitter every couple of months? To our recollection, whenever that happens it’s usually something to do with a fault in their connection. And earlier today, that again seems to have been the case.
Many Indihome users took to Twitter since this morning to complain about sudden connection issues, with many saying they interfered with online learning and work.
indihome users right f now 😑 im done… pic.twitter.com/7qhA8mNe3M
— Kelly ✨ (@whoiskellyy) August 13, 2020
Ketika hidupmu terasa berat.
Ingatlah, di luar sana banyak pengguna indihome yang internetnya sering mati
— Nikko Ilham (@nikkoilham) August 13, 2020
When your life seems hard, remember, there are many Indihome users whose internet connection often dies out there.
One user shared a screenshot of a text message with their lecturer, citing Indihome’s network problem:
i have a disease and it's called being an indihome user pic.twitter.com/RBDGg5LnfE
— cas ☾ (@d6vity) August 13, 2020
Another referenced Indihome’s customer service go-to response:
— ZamanDAJJAL (@ZamanPrasejarah) August 13, 2020
Good argument, customers. Now back to restarting the router.
State-owned telco Telkom acknowledged the disrupted connection of its home internet service Indihome this morning, which reportedly took place in various areas across Indonesia. Though the network is said to be back to normal, Telkom said they are still looking into the matter.
“We are still identifying the cause of the disruption and will continue to monitor Indihome services thoroughly,” Telkom Corporate Communications VP Arif Prabowo said in an official statement today.
“For this occurrence, Telkom apologizes to customers who have been affected and were inconvenienced by [the disrupted] Indihome services.”
Fast. Funny. Digital. We produce creativity that delights and influences customers. Join forces with us to slay buzzwords, rise above the noise, and sow the seeds of something great.