AirAsia passengers have less than glowing things to say about the budget airline now their flight has been diverted not once, but twice, supposedly because of two separate medical emergencies.
The passengers of AirAsia D7206 KL to Coolangatta have been stranded in Bali for over 24 hours, according to Australia’s 9 News Network.
The flight took off from KL at 9:40 pm on Monday, but had to reroute to Bali just two hours into the trip. But it didn’t end there—the flight departed anew from Bali, but was sent back to Denpasar at about 7 am after a purported medical emergency, reports say.
Complicating the matter was that some of the passengers from there decided to book their own flights out of Bali, but that caused a discrepancy between the amount of people who came into Indonesia on the diverted flight and those who were waiting to fly out—apparently that number needs to stay the same under Indonesian aviation law.
AirAsia is expected to come out with a statement soon, but so far it’s been quiet on their end as passengers have been complaining of being left stranded in Bali without any assistance and limited communication.
The disgruntled passengers from the flight took to Twitter to vent their frustration and beg AirAsia GCEO Tony Fernandes for some support.
One passenger who has been consistently tweeting about the flight drama tweeted that the new flight time is 2:30 pm. Let’s hope they make it!
While another passenger anonymously told 9News about the shit-show ordeal:
“Two hours into the flight we had to detour and emergency land in Bali due to a passenger who was vomiting blood,” a passenger said, as quoted by 9news.com.au.
“We waited on the plane for two hours until taking off again, the staff were not informed of anything going on and refused to give us complimentary water or food while we waited.
“Flew another two hours towards Australia and had to emergency land for the second time back to Bali due to another sick passenger.
“They have now told us that we have not gained clearance from the airport to leave. Passengers from yesterday have booked and boarded alternative flights and in order for our plane to leave, according to Indonesian law we must leave with the same amount of people we arrived and all passengers must be accounted for.”
