Despite its annoying maze of oleh-oleh (souvenir) shops and often long immigration lines, Bali’s Ngurah Rai International Airport has drastically risen in worldwide airport rankings with all of its new glitz and grandiose construction.
Ngurah Rai is now ranked the 60th best airport in the world, much higher than its position at 212 of the 365 airports across the globe back in 2012, reports Kompas.
According to the airport’s general manager Herry AY Sikado, the ratings are derived from Airport Council International’s (ACI) Airport Service Quality (ASQ) awards.
Sikado told Kompas that Ngurah Rai ranked 2.9 on a scale of five in 2012, but in 2014, Bali’s airport was awarded an impressive 4.2, earning it spot number 60 internationally.
However, there was room for constructive criticism. Sikado added that ACI recommended that Ngurah Rai up the number of luggage trolleys, add more seating in the waiting area (we’re totally on board with that one), work on cleanliness and room quality, and change the number of toilets, along with other critiques.
ACI’s rankings are not just determined by passengers, but rather all users of airport services, employees included, Sikado says. Crew made additional suggestions for improving the facilities and services, he added.
Photo: Coconuts Bali
