‘Boncafe’ faces fine for charging customer for ‘business talk’

A Ratchada Road coffee shop accused of charging a customer thousands of baht for a “business talk fee” could face its own heavy fine.

The Office of the Consumer Protection Board said it has summoned the coffee shop’s manager to discuss the matter Friday, following an outcry after a customer alleged he was asked to pay THB2,000 for holding a two-hour business discussion at the Boncafe located outside the Muang Thai Insurance building,

On Wednesday, Facebook user Atipoj Srisukhin claimed he had to pay a THB2,000 fee for holding a two-hour business discussion at the cafe.

If the coffee shop is found to have inadequately informed customers of the hourly rate, it will be fined THB10,000.

The business previously denied it collected the fee from Atipoj, but let him off with a warning as its policy is to not allow business and direct-sales meetings.

Boncafe is a Singapore-headquartered franchise with branches in Asia.

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