Yesterday morning, both the North-South and East-West Lines were affected by three services disruptions over the course of five hours. Of course, lots of people were unhappy, and they took to social media to voice their frustrations.
The first track fault surfaced 8.54am, when SMRT tweeted there was no train service between Boon Lay and Joo Koon stations. A mere four minutes later, another tweet warned commuters to expect extra 10 minutes travel time between Yishun and Woodland stations due to another track fault. Thankfully, free bus services were available.
The delays came to an end relatively quickly for the East-West Line, with service resuming at 9.37am, but those on the North-South Line had to endure slow-moving trains until 10.35am, when things finally went back to normal.
Unfortunately, the train gods weren’t done with the transport operator. At 1.25pm, SMRT sent out another update on a track fault between Ang Mo Kio and Admiralty stations in the direction of Jurong East. Commuters were to expect a 15-minute delay. Luckily, that got cleared up by 1.47pm.
Apparently, there was a track point failure near Admiralty station, which resulted in trains slowing down over the affected area, and the North-South Line delays were due to the maintenance crew fixing this problem. SMRT is investigating the cause of the trackside signaling equipment power fault on the East-West Line.
