Word on the street is that the much-ballyhooed new security system of SingPass was a fail.
Access to all government websites were blocked for a stretch of time this weekend so the Infocomm Development Authority could implement its new two-step authentication system for users. After entering your password, you will need to enter another one, generated randomly either by SMS or a token.
IDA has admitted to an “intermittent technical problem” that prevents users from successfully logging in to the site, either because the OTP is not sent, or doesn’t work.
The Straits Times even talked to two exasperated users who were locked out of the the Central Provident Fund website. “It is particularly frustrating for me as it is the time of the month when I perform CPF eSubmission online for my staff,” said one.
And on that note, we wish to inform you that you can update your SingPass account until July 2016.
Kinks will hopefully be ironed out by then.
