A candy-sweet selfie “museum” sprinkling Singapore’s social media feeds just swatted back at unsatisfied customers this morning, in one fell scoop.
The Museum of Ice Cream Singapore, or MOIC, gave a sticky response to complaints that its Loewen Road museum disregards safe distancing measures and presides over a sprinkle pool – its most popular installation – that is a vortex of germs.
“The sprinkle pool is disinfected multiple times throughout the day with a misting machine using an NEA-approved disinfecting agent. MOIC is subject to checks by Safe Distancing Ambassadors on a daily basis,” a spokesperson told Coconuts today.
The 570 sq. ft. museum, which opened in August, added that its cleanliness standards are certified and approved by the Trade and Industry Ministry, and it only caters to vaccinated and masked guests. Guests are also sanitized as they “move through the experience” and have a cleaning team to sweep through all areas.
A queue and time limit have also been implemented for guests at the pool filled with plastic ice cream sprinkles.
Several museum-goers ice-screamed their frustration with what they believed were unhygienic practices throughout the museum’s 13 installations, and that the crowd wasn’t spread out according to COVID-19 regulations.
“Most disappointing aspects were the safe distant measures especially for one of its attraction called the sprinkle pool. People were just diving into it, adults and children alike without someone supervising. And I do not see their workers doing any hygiene cleaning,” Redditor Newez wrote in a thread yesterday.
There have been no known instances of anyone taking ill at the facility. None of the complaints were backed by any evidence.
“No safe distancing measures in most areas especially the ball pit – also known as the sprinkle pool. There were no consistent clean ups or hygiene practices after each play from patrons,” Zhang Zewen wrote yesterday, adding that its pricey S$42 ticket was “not worth it” given its “near zero” information on ice cream.
One other said the staff was “rude” while another complained about it not being educational, considering that “museum” is in the name, but rather an exhibition to fill social media feeds.
“If you actually want to know more about ice cream, do yourself a favor, use the $42 to buy multiple tubs of Ben & Jerry’s from NTUC, sit down at home in comfort while eating, to read Wikipedia on the history and production of ice cream. That way is much more value for your buck, and you don’t have to travel to a sham of a ‘museum,’” Salientlife93 wrote.
MOIC Singapore is the first location outside of the United States.
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