The owners of a pom named Dede have fallen out with a pet grooming company they accuse of crushing their dog’s dreams of looking like a Shiba Inu.
In a hirsute dispute that’s led to legal threats, the dog’s owner publicly accused The Precious Pets, a mobile grooming service, of shaving Dede’s fluff off instead of using shears as instructed. The company has since growled back that it did exactly as asked and had even warned that the 7-year-old pup might end up looking bald, or botak.
“Despite my best efforts, the customer did not accept my explanation. Instead, she has threatened to ‘sue,’” The Precious Pets said in a Sunday statement. “We invite the customer to immediately: issue a public apology on her Facebook page for the inaccurate posts made against Precious Pets.”
That retort from the company, which opened in 2010 and lists its owner as Sylvester Tan, came one day after Dede’s owners complained in a post by user “Bossa Nova Queen.”
“I am still trembling even until now seeing my pom. Let the pictures speak on how sad and shocked we are after the grooming with the precious pets,” the complaint said, adding that the haircut was meant to make the dog look like a mini-Shiba Inu.
Neither The Precious Pets nor Bossa Nova Queen had responded to messages from Coconuts as of publication time.
The Precious Pets said in its statement that the owners even gave the green light to continue after the groomer in charge of Dede shaved off a patch of the pom’s fur.
“[O]ur groomer had repeatedly explained to the husband that this would result in a ‘botak’ shave; and after our groomer had shaved a patch of the pet Pomeranian’s fur, the customer and her husband saw the length of the shave and had nevertheless told her to carry on,” the company’s statement said. Dede’s haircut, which costs S$100, has gone unpaid, it added.
The Precious Pets also requested that the owners take down their post, which was still up as of noon Tuesday.
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