‘Awkward’ design in new triple door bus not so convenient for some commuters (Video)

Just a week into the launch of Singapore’s new triple door buses, some have already pointed out design flaws that could discourage commuters from shuffling to the back of the vehicle.  

A man was filmed having difficulties trying to alight via the back exit of one of the buses, a video circulating online since yesterday showed. It turns out that commuters were expected to stand further away from the door and behind the yellow lines before stepping off, which can be difficult considering the small space. 

The man also ended up having to leave from the front after the back door appeared to be malfunctioning, and subsequently bumped his head as he walked. 

“Highlighting the 3rd door which is not working properly. More so the back door is constructed in such a way that it is inconvenient,” the video caption on the Roads.SG page said. “During alighting or boarding you need to climb one step up and then two steps down to utilise it.”

It added: “Plus it’s in an awkward spot where people coming down second staircase have to climb one step up again to get off….and the roof height at the lower deck makes it not suitable for taller people to stand there. You notice this guy knocked his head, considering he is not tall at all.”

Singapore’s three-door buses come from local companies ST Engineering Land Systems, which began rolling out its vehicles at the end of January, followed by Alexander Dennis Services starting the second quarter. A total of 100 of them are expected to begin service throughout this year. 

Editor’s note: Details of when bus suppliers were launching their vehicles have been added to this story. 

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