Amazon resorts to booking taxis to make Prime Now deliveries in Singapore: Report

Photo: Geoff Penaluna / Flickr

We all knew that there were gonna be teething problems when Amazon’s Prime Now services went live in Singapore, but nobody expected the service to be so overwhelmed that none of the orders could even go through in the days since its launch.

As of writing, Prime Now’s two-hour delivery service seems to be up and running again (huzzah!), and it might be due to the fact that the e-commerce giant has resorted to booking taxis to make deliveries to its customers. This, on top of hiring freelance drivers who reportedly make $25 per hour. Mad cash.

TODAY found out that taxi operator ComfortDelGro has indeed gotten bookings through its call centre by Amazon Prime. Other major cab operators such as Trans-Cab, SMRT Taxis and Prime Taxi have either declined to comment or not responded to TODAY’s queries.

A photo allegedly snapped at the waiting area of Amazon’s warehouse at Toh Guan Road East showed several ComfortDelGro cabs parked — possibly waiting on orders to deliver. A spokesperson for ComfortDelGro also noted that the booked taxis operate as any normal booked cabs would, with at least one passenger on board each taxi.

We’ve reached out to Amazon for comments.

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