Understandably, customers of StarHub’s fibre broadband service were well pissed off last night when the system went down yet again — it’s the second time the internet got cut off in a span of three days.
Yes, even we were deprived of some sorely needed late-night .gifs and .jpegs of silly cats.
The disruption started at about 10pm for most users, and got more widespread across various areas including Woodlands, Toa Payoh, Hougang and Tanah Merah. Complaints and threats to join rival internet service providers came in swift on StarHub’s Facebook page even as the broadband operators assured the public that investigations were underway.
According to StarHub, they rectified the “network equipment issue” at about 11.20pm, while services were only assuredly stabilised later around 1.25am.
“Network equipment issue” was also the reason behind the disruption to internet services on Oct 23.
If another internet downtime occurs again for StarHub customers in the next couple of days, who knows? There’ll probably be a riot.
