The Philippines’ Civil Aeronautics Board (CAB) will not impose fines on airline Cebu Pacific despite its series of flight cancelations from April 28 to May 10.
The Department of Transportation (DOTr), which handles the CAB, announced this in a statement today and said that it found that the airline handled passengers’ concerns properly.
Instead, Cebu Pacific has to submit a concrete plan that details corrective measures in their operations within 30 days. These measures should prevent further inconvenience to passengers.
From April 28 to May 10, Cebu Pacific canceled 172 one-way domestic flights. According to the DOTr, this is equivalent to about 14 out of the 400 domestic flights Cebu Pacific has daily.
According to the DOTr, Cebu Pacific said during two formal hearings that it was compelled to cancel flights as it takes aircrafts 49 to 66 minutes before finally taking off.
“The hour-long stay on the tarmac was observed to have pushed Cebu Pacific’s OTP (on-time performance) to an average of 51.16%, with lows of around 30% in March,” the DOTr said in its statement.
According to the CAB’s investigation, this problem was caused by limited manpower.
The DOTr cited the CAB’s investigation in its statement saying, “Additional time spent by on-duty crew on the tarmac consumes the working hours and reserves that were supposed to be utilized at a much later schedule.”
Cebu Pacific said that the flight cancelations allowed them to recover from the delays caused by their limited manpower and minimize rolling delays.
The CAB warned Cebu Pacific to maintain their stability and reliability for the riding public.
“We are hoping that Cebu Pacific will immediately comply with the order to resolve this issue. We can no longer take back the inconvenience these cancellations have caused,” Transportation Secretary Arthur Tugade said in the statement.