Can’t they have nicer employees in their other locations, too?
“Following controversies involving allegedly rude employees, the Bureau of Immigration said that it will deploy ‘friendlier, more customer-oriented’ officers in airports starting this Jnewsune,” reports Camille Diola on Philstar.com.
BI Commissioner Siegfred Mison said that the agency’s new CARES (courtesy, accountability, responsibility, efficiency and services) program “aims to create a more enviable environment for foreign and local travelers in international gateways.”
Mison recently suspended a BI agent for getting into an altercation with an unruly Chinese national.
Photo by John Paul Solis (Wikimedia Commons)
