In a Facebook post shared by BDO Unibank yesterday, the local bank warned their clients about an alarming increase in fraud attacks, particularly unauthorized transactions.
“In the recent months, there has been an increased number of clients that have experienced suspicious bank account transactions involving withdrawals and purchases done without their knowledge,” the post reads.
BDO Unibank assured that they are already investigating the cases but also asked clients to file a formal report if they’ve experienced a similar incident.
The bank also reminded people of best practices that can decrease chances of unauthorized transactions.
Their tips include keeping account information private and being wary of people that ask for account details through phone, text, email, or websites.
“Unscrupulous individuals and groups are constantly preying on unsuspecting clients to collect their bank information through skimming, phishing, social engineering, and other devious ways,” the post says.
Bank of the Philippine Islands, another local bank, recently warned their clients about tactics like this. They said that there is a fake website with a URL similar to their online banking system that collects account information.
According to the Bangko Sentral ng Pilipinas (Philippine Central Bank) BDO Unibank is the biggest bank in the Philippines. It is owned by Henry Sy who consistently tops Forbes’ list of richest Filipinos.
You can contact BDO Unibank through email or phone:
Email: callcenter@bdo.com.ph
International toll-free number: IAC +800-8-631-8000
Domestic hotline: 631-8000
