GrabFood lists non-halal eatery under ‘Ramadan Favourites’ after ‘technical oversight’

Twitter user @marclourdes pointing out that Grab Malaysia added a ‘non-halal’ option to its Ramadan Favorites menu. Photo: Twitter @marclourdes
Twitter user @marclourdes pointing out that Grab Malaysia added a ‘non-halal’ option to its Ramadan Favorites menu. Photo: Twitter @marclourdes

A non-halal eatery was briefly included in the list of options for Muslim customers on Malaysia’s GrabFood app today. 

The issue was highlighted by Twitter user @Marclourdes and subsequently fixed around an hour later, according to an exchange between both of them. The issue occurred due to a “technical oversight,” GrabFood Malaysia said. 

“Hi Marc, thank you for letting us know. We have checked it and it was a technical oversight, but it is all sorted now. Thanks!” it’s response read. 

The restaurant in question was MingHoe Kopitiam, located in Bandar Baru Klang, Selangor, which is indeed a non-halal establishment. It was listed under the “Ramadan Favourites” category on the food delivery app. 

“Seriously, @GrabMY?” @Marclourdes first tweeted, ending the question with a facepalm emoji. He included in the tweet a screenshot of the app’s interface with the restaurant listed among other halal eateries. 

“Hi Marc, this could be a mistake which should not have happened at first place. But do not worry, the team has been alerted for this issue and they will fix this as soon as possible. Thanks,” GrabFood Malaysia’s initial response to him said. An hour later, it appears that Grab Malaysia has fixed the problem.

Eateries that are certified halal abide by processes permitted by Islamic law. 

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