AirAsia has won – for the third consecutive year – the Best Low-Cost Airline award at the yearly Travel Awards.
In fact, the Malaysian budget airline has been the only company to win this award by Business Traveller Asia – Pacific since the category was created back in 2012.
The Travel Awards itself has been conducted annually for the past 20 years.
The Star Online quotes its Group CEO Tony Fernandes as saying that it would continue to give the best value and service to its customers and improve its connectivity and network.
“We are highly motivated to maintain our leadership position as the world’s best low-cost airline and will continue to work hard, and continuously innovate to provide affordable and seamless travel experience for all types of travellers,” he was quoted as saying.
Business Traveller readers vote for the winners based on their experiences with various airlines in the past year.
In the meantime, AirAsia’s entry into India appears to have irritated other low-cost domestic airlines in the country.
The Hindustan Times reported that SpiceJet chief operating officer Sanjiv Kapoor took a swipe against AirAsia India via Twitter although the airline itself was not named.
In his tweet, Kapoor reportedly criticised ‘the new entrant foreign airline’ which changed strategies every month and claimed ‘full plans when loads in the low 70s’.
“But then again back in July they claimed they were ‘sold out’ for next two months, when a simple web check could prove that was false,” he said in a separate tweet.
Kapoor had “You can’t learn the jack about a market by sitting inside your hotel room. You got to go out. Very true, if you are a foreigner,” Kapoor said in another message.
AirAsia has yet to comment on the matter. It did however, announce that it was bringing back its KL-Hyderabad route with daily flights.
