Update May 2: The victim has met with the four offending former employees and said she accepted their apologies and won’t press charges. There was no word on the terms of any cash settlement with the Kerry, which had promised compensation.
A popular private delivery service is threatening to bring legal action against four employees for playing with a customer’s sex toys and sharing her personal information.
Kerry Express said it has already fired the four offending, unidentified employees for “violating company policy” by opening the parcel, playing with the sex toys inside and making crude comments about the customer, all of which they shared on social media.
“Our company has investigated the claims and decided to immediately let all employees related to this case go. Due to the severity and lack of integrity in their mistakes … the company will also pursue legal action against these employees,” Kerry said in a statement this morning.
The drama caught public attention yesterday when Hunt, yet another social media clearinghouse, posted photos showing a Kerry deliveryman open and play with the contents of a customer’s package while laughing about it with three other friends at a company distribution center west of Bangkok.
In the photos, a man clearly wearing a Kerry Express T-shirt waves a vibrator around as friends look on. The page said the photos were posted by a now-former deliveryman calling himself Bom Dongked online with the caption: “I’ll hurry and deliver this to you. You must be really desperate.”

One of Bom’s friends commented on the post that he had distributed the unidentified client’s name, address, phone number and photos – you know, all her private information – to other Kerry employees.
The sale of sex toys remains illegal in the kingdom, which means ordering is one of the only ways to obtain them – it’s hard to imagine anyone desperate enough to try their luck with those unsealed boxes sold in red-light districts such as Nana, Silom or Patpong.
Let’s Talk About Sex: Meet the woman behind the movement to legalize sex toys in Thailand
Public reactions to the scandal have been extremely negative, with many calling for the Facebook page to un-blur the deliveryman’s face so he can be identified.
“Why blur his face? Let’s broadcast this asshole,” Little Elephant, Chihuahua wrote today.
Others thought a more serious response was warranted. “Apart from firing these employees, the company should compensate and protect the customers. … These employees have their information, it’s not safe for the customer,” user Chanin Mind Siripong wrote.
While people unleashed their digital fusillades, one firm tried surfing the trend.
Condom manufacturer Okamoto released an ad today that not-so-subtly references the Kerry scandal. The ad shows a delivery man on his way drop off a well-sealed parcel with the message:
“We will deliver it to your hands, no opening before so.”
Well played, Okamoto. Well played.
