The entire BTS skytrain network suffered from a signaling system malfunction this morning, causing massive train delays and leaving stations overcrowded with passengers during rush hour.
Although the problem was identified at about 6:15am, it wasn’t until 10am that BTS could fix the system and announce that trains had resumed their normal schedule.
People unsurprisingly took to Twitter to complain about the breakdown, at least the fifth this month. Netizens reported some stations, including Bang Na, Phaya Thai, and Bang Chak, had to temporarily bar people from entering the platforms because of overcrowding. Meanwhile, at Mo Chit and On Nut, the two main stations in the Bangkok’s suburbs, people had to form long queues on the roadside.
Bts หมอชิตขึ้นไม่ได้ พังแม่งทุกจันทร์ ยังมีหน้าขึ้นราคา pic.twitter.com/lMthXVpzYz
— Preaw_cee D&N (@preawcee) June 25, 2018
Those who switched to the MRT, only discovered that the platforms at some MRT stations, such as the one Chatuchak, were overcrowded with people who had the same idea.
9.31 จาก BTS หมอชิต ก็ตัดสินใจ ลงใต้ดินน่าจะดีกว่า และนี่คือ บรรยากาศที่ MRT จตุจักร แถวยาวมากกก pic.twitter.com/o7NwdSLEGT
— เฮียอ๊อฟ เรื่องเล่า (@AoffyBerry) June 25, 2018
Numerous social media users pleaded with officials to look into the problem, noting that the breakdowns inevitably occur at the worst time of day: morning and evening commutes.