A Facebook user cried for help online after being charged THB2,000 extra for enjoying his coffee for too long at a Ratchada Road cafe.
Atipoj Srisukhin posted a snapshot of his receipt from Asian franchise coffee shop “Boncafe” outside the Muang Thai Insurance building where he had to pay THB2,260 for a few cups of coffee.
His latte, Americano and Jasmine Green Tea only came to THB35 – 65 each, but little did he know, sitting in the cafe was THB1,000 an hour. The fee was listed on top of the receipt as “open food.”
“We were a group of four and discussed business normally,” Atipoj wrote. “When we asked for the check, the employee said they’d like to charge us THB1,000 an hour for talking business.”
“This is not trade, it’s a robbery.” user Yui Mom-Ploy commented.
BonCafe Thailand posted a statement at noon today admitting the company did issue this ridiculous receipt but let Atipoj off with a warning.
“We have a policy that customers may not use our coffee shop for business meetings or direct sales meeting.” the statement said. “We do have a sign displayed that warns about the fee, but we have never collected the fee from customers.”
BonCafe’s reason is that long meetings take up the space from other customers. The company also attached a photo of a warning sign on the table as evidence.
“Regarding the case on July 8, the customers may not have noticed the sign on the table,” it read. “Our employees only presented the bill and informed the customers of the rules. The customers refused to pay and we only collected for THB260 for the beverage.”
BonCafe is a franchise coffee shop and coffee machine supplier with locations in Southeast Asia, Hong Kong and The Middle East.