Did you know that you might not have to pay that restaurant service charge?

Apparently, you don’t have to pay a service charge if it hasn’t been clearly stated that you’ll have to pay one by the business.

According to Pikanet Tapuang, deputy secretary-general of the Office of Consumers Protection Committee, customers can exercise their right to not pay a service charge if it has not been clearly stated beforehand by the owner.

Yesterday, Pikanet said that the law relating to service charges, Product Prices and Service Charges B.E. 2542, doesn’t say how much a service charge can or should be, but it does say that the rate must clearly be shown by the owners.

He also mentioned the Consumer Protection Act, a law that ensures that customers get all the information they need when deciding to buy a product or service, including all the charges that will be levied, reported Thai PBS.

He noted that, if the service charge is not clearly noted in the establishment, the customer has a right to not pay it.

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