Bangkok’s Suvarnabhumi International Airport appeared on a recent list of the 10 worst airports in the world.
The new study, released Monday by airline customer compensation firm Airhelp, takes into consideration reviews from passengers regarding customer service, security, comfort, check-in, user experience, and quality of facilities at 76 airports around the world.
Suvarnabhumi ranked 9th out of the ten worst airports. Kuwait Airport was at the very bottom of the list, followed by London’s Gatwick, Manchester, New Jersey’s Newark, London’s Stansted, Edinburgh, Mumbai, Dubai, and Delhi.
Perhaps unsurprisingly, Singapore’s Changi was rated as the best airport, followed by Munich, Hong Kong, Copenhagen’s Kastrup, Helsinki’s Vantaa, Cincinnati, Barcelona’s El Prat, Madrid’s Adolfo Suarez-Barajas, Auckland, and Frankfurt.