Domestic helper allegedly ripped off at Lucky Plaza shop with $145 phone screen protector

Photo: Denise Han/Facebook
Photo: Denise Han/Facebook

On Sunday, one netizen took to Facebook with a finger pointed at a telecom equipment business called EZ Advance Trading Enterprise. Her accusation? The Lucky Plaza store had allegedly cheated her domestic helper by forcing her to cough up S$145 for a mere phone screen protector.

Upset by the shop’s wily ways, Denise Han claimed that her helper thought the screen protector would only cost S$10 or S$20, and was shocked when the staff showed her the invoice after applying the item on her phone. To intimidate the customer into paying, the salesperson reportedly said that the incident was captured on CCTV, and she would have no choice but to hand over the money.

Afraid of the consequences, the helper paid up.

Han then shamed the shop by stating that the amount meant a lot for domestic workers, who have families to feed back home.

Unfortunately, attempts to contact EZ Advance Trading Enterprise were met with a “crappy” response. The individual who answered Han’s relative’s phone call declared that their tempered glass was of “good quality” and came with a one year warranty and free replacement. The staff also claimed that S$145 was a “small sum”, and that it was their word against the domestic helper’s.

To make matters worse, the self-declared “good quality” tempered glass already had a chip on its edge less than a day after it was purchased.

A quick online search on the company brought up a couple of one-star reviews on TripAdvisor and Google from all the way back in 2013 to recent times, with previous unhappy customers claiming they were cheated by the shop’s “overpriced and dishonest” ways.

Shoppers, beware.



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Comments

  1. This is Old news for a FDW worker in Singapore. Now many big shops go retail online and it has overseas customer service,(INDIA , MALAYSIA plus ) product delivered to your home by UPS .! Everything the shipping no. must check properly with your debit/credit card before purchase .
    Dont play play as no cash seen or you will regret for yr hasty decision.

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