Jollibee speaks up about ‘Jay Bee’ delivery incident

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The most fucked-up thing happened this weekend on Facebook — a douchebag by the name of Jay Bee bragged about delaying a Jollibee delivery so he could get PHP200 off his meal.

Coconuts Manila is still looking for the scumbag, but in the meantime we are giving you Jollibee’s official statement on the incident.

We reached out this morning to the fastfood company and asked them if the PHP200 worth of gift cheques will be deducted from the delivery guys’s salary.

The good news? No, it will not be charged to delivery guy. 

“Jollibee doesn’t work that way,” a spokesperson for the company told us. “It’s never been Jollibee’s policy to charge gift certificates issued to customers as goodwill for late delivery against our riders’ salaries.”


It has never been Jollibee’s policy to charge the gift certificates issued to customers as goodwill for late delivery against our riders’ salaries.

We also want to remind our customers that Jollibee’s delivery guarantee time ends upon arrival of rider at the lobby of the building, hospital or condominium or gate/guardhouse of subdivision or offices.

Even as we are committed to provide fast and efficient service to our customers through our Jollibee delivery guarantee, the safety and welfare of our riders are of paramount importance to us. 

We trust that the public will treat our riders with the same courtesy, honesty and respect that they deserve.


READ: Viral: Man tricks Jollibee delivery guy into being late to get PHP200 voucher


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