Furious Blackpink fans (or Blinks) just killed their love for Shopee.
E-commerce platform Shopee Philippines issued an apology early today to angry Filipino Blinks for the Blackpink meet-and-greet yesterday, which fans have called a scam.
The event disappointed fans so much that Blinks even made the hashtag #ShopeeScam trend on Philippine Twitter yesterday and this morning to express their frustrations.
The problem started when Shopee held an online promo where customers who racked up the highest amount of money by shopping on their site would be given tickets to meet the South Korean girl group yesterday at the SM Aura in Taguig City.
The e-commerce platform only allotted 568 tickets for the promo, and the top 40 spenders during the promo period could get autographs from Blackpink members Lisa, Rosé, Jennie Kim, and Jisoo.
However, angry Blinks alleged that Shopee had scammed them because after the shopping site informed them that they have won a ticket, the company allegedly took their tickets back, saying there was a system error. According to some fans online, the tickets were given to artists and influencers instead.
The Blinks who felt they’d been hoodwinked took to Twitter to explain their anger.
“These are the people who got scammed by shoppee, this is just so unfair, these blinks spent so much money just to see them. Shoppee just scammed them and gave the tickets to ‘ArTist and InfLueNCer’ I mean half of them weren’t even blinks,” Twitter user @imjinspantss claimed.
These are the people who got scammed by shoppee, this is just so unfair, these blinks spent so much money just to see them. Shoppee just scammed them and gave the tickets to “ArTist and InfLueNCer” I mean half of them weren’t even blinks.#SHOPPEESCAM pic.twitter.com/4BsUMWMXac
— //️ (@imjinspantss) June 6, 2019
“Shopee should not just apologize. They should refund all of the spending of those who had their tickets invalidated,” Twitter user @Red_Raselom said.
Shopee should not just apologize. They should refund all of the spending of those who had their tickets invalidated. #ShopeeScam
— Edgar Allan Morales (@Red_Raselom) June 6, 2019
@_strawberrychu said that the funds should be refunded for the amount that they paid on the site.
Hope it works.. #SHOPEESCAM
Refund of blinks
Give them what
— arwen (@_strawberrychu) June 6, 2019
@AdmiralBullfrog made a logo for Shopee.
— Admiral.bullfrog (@AdmiralBullfrog) June 6, 2019
Others like @hannaoop resorted to making memes.
— hannaH (@hannaoop) June 6, 2019
— Enzo (@enzolorenzoyt) June 6, 2019
@_jevousobserve, who was able to go to the event, said in a video that they weren’t allowed to cheer loudly for the South Korean girl group. She also claimed that they were not allowed to take photos and videos of the K-pop stars.
— . (@_jevousobserve) June 6, 2019
In response, Shopee issued a statement to apologize, saying: “We would like to sincerely apologize for the issues involving the Shopee x BLACKPINK meet-and-greet today in Manila. We hear your feedback loud and clear, and we understand that the event fell short of the high standards that Shopee users and BLACKPINK fans expect.”
It added that they took “immediate” steps after discovering the problems “to ensure the rightful winners of our contest could claim their prizes.” The company also mentioned that they are reaching out to those affected by the issue and are taking steps to make sure the incident doesn’t happen again in the future.
Some fans also claimed that the mechanics of the contest were changed while the promo was ongoing. They said in the initial mechanics, the orders from Shopee must be received by June 1 so that it would be included in the customer’s accumulated purchase. However, the fans alleged that Shopee changed the mechanics and moved the deadline earlier to May 25.
Fans also blasted Shopee for allegedly filling the meet-and-greet with influencers and celebrities to get more publicity.
Blackpink doesn’t fcking need influencers and celebrities na bandwagon. WHAT DEY NEED ARE PEOPLE WHO LOVES THEM ALL ND APPRECIATE THEIR HARDWORK.
— ℂé (@lovechaees) June 6, 2019
Twitter user @kaisooizt said: “damn blackpink and blinks didnt deserve this wtf skdkdkddks NO ONE IS SINGING??? THE CROWD IS DEAD BECAUSE THEY’RE JUST A BUNCH OF CELEBRITIES/INFLUENCERS WHO ONLY KNOWS TWO SONGS AND TWO MEMBERS !!!!”
damn blackpink and blinks didnt deserve this wtf skdkdkddks NO ONE IS SINGING??? THE CROWD IS DEAD BECAUSE THEY’RE JUST A BUNCH OF CELEBRITIES/INFLUENCERS WHO ONLY KNOWS TWO SONGS AND TWO MEMBERS !!!!#SHOPEESCAM
— َlindsei (@kaisooizt) June 6, 2019
@_jevousobserve also said in the video that they noticed that a member of the group, Jennie, was having a panic attack on stage.
Were you at the Blackpink event yesterday? Tell us your experience by leaving a comment below or tweeting to @CoconutsManila.