Grab’s new ‘assistant’ feature is fit for days when you’re feeling lazy

Have your hands full? Tired of doing literally everything on your own? Too lazy to get out of bed? Well, it’s time you go and make someone else do it (At least sometimes).

Ride-hailing app Grab is now offering a new service called GrabAssistant, which is basically a helping hand that can get you anything you need (or want). According to Grab’s website, the service launched on Monday so you can try it, like, right now.

This is how it works:

Users ask the driver to go to an establishment to buy virtually anything they want (Food, groceries, medicine,etc.) and have it delivered to a specific location. They can also ask drivers to stand in line for them (papila). These can be requested through the delivery section in the Grab app that now has a “GrabAssistant” option.

It says on the website that it’s available throughout Metro Manila but will be more reliable in business districts like Makati, Bonifacio Global City, and Ortigas.

Twitter user @lordnicolas_, who has tried the service said the driver can buy anything worth up to PHP1,000 (US$18.73). He asked Grab to get him milk tea, and well, they delivered.

https://twitter.com/lordnicolas_/status/1009013841932349440

Cabs in Manila are notorious for turning down passengers so ever since Uber Philippines’ services came to an abrupt halt in April, commuters have had to rely on Grab.

However, the transition has not been smooth. People have complained about Grab drivers who allegedly force riders to cancel booking requests.

Could this get the app back in people’s good graces?

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