Authorities will reportedly call in at least four individuals in relation to last week’s systems failure at KLIA and klia2, that caused widespread disruptions for travelers leaving from both terminals.
According to the New Straits Times, police are seeking to question the group over their familiarity with the function of network core switches, something the daily says is a critical piece of Malaysia’s infrastructure, as well as the Total Airport Management System (TAMS) at both KLIA and klia2.
A police report lodged over the matter by airport operator Malaysia Airports Holding Bhd (MAHB), the four were named in the network failure that saw widespread systems outages throughout the airport, including passenger check-in stations, flight information listings, baggage handling systems, Wi-Fi and credit card terminals, starting on August 21 and lasting for three days.
KLIA police have gone as far as confirming that MAHB’s IT department has indeed lodged a report with authorities on the matter. The incident would be investigated under Section 427 of the Penal Code, pertaining to causing damage via mischief.
While Transport Minister Anthony Loke has jumped ahead of rumors, asking that the wider public cease speculating on the nature of the systems failure, a report in local media over the weekend suggested that the incident could have been due to a cyberattack.
Loke has doubled down, saying that such theories were premature in the investigation into the incident. Meanwhile, MAHB management has not ruled out that the it was “an act with malicious intent.”
Transport Ministry officials have formed their own committee to investigate the incident, and hope to draw conclusions that would prevent this happening again in the future.